Spare parts ordering for Phones

Information for ordering material for self-repair

Your handset has a device label that includes important information such as the model name or the model number.


This label is usually located underneath or rear side of the base

To place an order, please contact us directly via email at 

vtech-support@gigaset.com.

Our team will be happy to assist you. 


Before placing your order, please note the following points:

Please let us know the material you require in the description field of the contact for. We also need your complete delivery and billing address, and a phone number for any follow-up queries.


An overview of the materials and components that can be ordered for your product, including prices, can be found in the list below.


If we have all the necessary information, you will receive the corresponding payment link via PayPal in a separate e-mail.


Once we have received full payment via PayPal, we will initiate the shipment of your order.


Please note that payment can only be made via PayPal.


* Please note that the prices listed include German VAT. These gross prices may vary depending on the country.

** Please note that the prices listed for KPN products include Dutch VAT.